If there is an issue with your purchase, you may qualify for a return or an exchange provided that you inform us within 10 days. Refunds will not be processed, and no returns or exchanges will be accommodated if you fail to reach out to us within 10 days of the order delivery.

Please note that Vaporizer cartridge products are non-returnable

Decisions on whether a return or an exchange will be accepted are made on a case-to-case basis.

Currently, we do not accept returns for opened items.

While we have confidence in the quality of our products, we do not offer refunds based on the individual effectiveness of a product, as cannabinoids can impact individuals differently.